Financial-PolicyClear communications about fees and financial policy can create a positive and rewarding professional relationship between a horse owner and Werner Equine.  

We believe that discussing financial matters in advance of patient visits is important. You can discuss billing and financial details with Linda, our Office Manager, before your appointment. She can give you a Veterinary Care Plan before a visit that describes the estimated minimum costs of the proposed veterinary services for your horse.

Fees for veterinary services are due and payable when we provide our service. You will receive an invoice by email after each visit. We accept payments in cash, by check or by credit card (Visa, MasterCard, Discover or American Express).

Special circumstances such as Leases or Temporary Changes in Financial Responsibility for Veterinary Care require special arrangements with our office. Please contact us at 860.653.5088 to make such financial arrangements before a Lease or billing change is scheduled to begin. We cannot make retroactive changes to financial responsibility.

If you have questions regarding billing matters or our financial policy, please call Linda, our Office Manager, on any weekday from 9:00 am-4:00 pm. She will be happy to help you.

Call us @ 860.653.5088 if you have questions about Werner Equine’s Financial Policy